Question 1

Where can I buy Toyota Axio parts in Jamaica?

Accepted Answer

ZT Auto Parts is Kingston's specialist for Toyota Axio (NZE161, NZE141) parts including shocks, brake pads, engines, gearboxes and body panels. Browse the catalog online or WhatsApp 876-204-0258 with your chassis number.

Question 2

Do you source parts that are not listed in your inventory?

Accepted Answer

Yes. We offer special order sourcing for parts not currently in our catalog. Send us the part name, vehicle model, year and chassis number via WhatsApp and we will locate it through our supplier network.

Question 3

Are the prices on the website accurate?

Accepted Answer

Catalog prices are reference estimates and may not reflect current stock or final pricing. Always confirm the price via WhatsApp or phone before visiting or sending payment. We update listings regularly but final pricing must be confirmed.

Question 4

Can I reserve or hold a part?

Accepted Answer

Contact us via WhatsApp to check availability and discuss holding a part. Deposits may be required for held or special order items. We reply fast and can usually confirm within hours.

Question 5

How do I verify that a part is compatible with my vehicle?

Accepted Answer

The most reliable method is to send us your chassis number (found on the door jamb sticker or engine bay plate) via WhatsApp. Our team will cross-reference fitment before you commit to a purchase.

Question 6

What is a chassis number and where do I find it?

Accepted Answer

A chassis number (also called VIN or frame number) uniquely identifies your vehicle's exact specification. On Japanese cars it's typically on a sticker inside the driver's door jamb or stamped on the engine bay firewall. It tells us the exact year, engine size and trim level — critical for parts ordering.

Question 7

Do parts from Japan fit Jamaican-registered vehicles?

Accepted Answer

Yes. Jamaica's vehicle fleet is predominantly made up of Japanese domestic market (JDM) vehicles — the same cars those parts were designed for. Chassis numbers confirm the exact variant to ensure correct fitment.

Question 8

Can you match a part by photo if I don't have the part number?

Accepted Answer

Yes. Send us a clear photo of the old or damaged part via WhatsApp along with your vehicle make, model and chassis number. Our team can usually identify and match the part without a formal part number.

Question 9

Do you offer delivery in Jamaica?

Accepted Answer

Delivery options are available. Contact us via WhatsApp to confirm delivery areas and costs for your specific order. We serve customers across Jamaica and also offer same-day pickup from our Kingston location.

Question 10

Where is ZT Auto Parts located?

Accepted Answer

We are located at Unit 4, 5 Lemon Lane, Mannings Hill Road, Kingston, Jamaica. Our store is open Monday to Saturday, 8:00 AM to 6:00 PM. The WhatsApp bot operates 24/7 for enquiries.

Question 11

What payment methods do you accept?

Accepted Answer

We accept cash and bank transfer. For special orders and deposits, bank transfer details are provided when payment is arranged. Always confirm payment method via WhatsApp before visiting.

Question 12

What is the condition of used parts?

Accepted Answer

All used parts are honestly described. We source mainly from Japanese auctions with low-mileage inventory. Parts are checked and condition is noted (tested, clean, serviceable) before listing. Ask for specific condition details on any part before buying.

Question 13

Do you sell new parts?

Accepted Answer

Yes. We stock both used and new auto parts. New OEM and quality aftermarket parts are available for many popular models. Confirm part type (used/new) when enquiring.

Question 14

Do you offer any warranty on parts?

Accepted Answer

Warranty terms vary by part type. Contact us via WhatsApp when enquiring about a specific part to confirm warranty or guarantee terms. Used parts are sold as-is with honest condition disclosure.

Question 15

Can mechanics order parts in bulk?

Accepted Answer

Yes. We supply garages, mechanics and auto repair shops. WhatsApp or call 876-448-0597 to discuss bulk pricing, regular supply arrangements and account setup.

Question 16

Do you serve insurance companies and body shops?

Accepted Answer

Yes. We supply parts for insurance jobs, body shop repairs and fleet maintenance. Contact us with job details for priority sourcing and competitive pricing.

Question 17

Can I become a regular trade customer?

Accepted Answer

Yes. Mechanics and shops can set up trade accounts for priority service, regular ordering and better pricing. WhatsApp us at 876-204-0258 to discuss your requirements.

Frequently Asked
Questions

Ordering & Stock

Fitment & Compatibility

Delivery & Pickup

Parts Condition & Quality

Mechanics & Trade Customers

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Frequently AskedQuestions